About DUO
We aim to be the leading suppliers of security, storage and memory in New Zealand.
DUO NZ Ltd began trading in early 1996. From the very beginning, we have been committed to excellence in both products and services. Thanks to this commitment, we achieved ISO 9001 Certification just a few months after we launched.
At DUO, we know that our staff is our company's major asset. The expertise, competence and goodwill our staff members are what make our products and service excellent. Our quality system is designed, developed and implemented and maintained by all staff.
Jackie Hatchwell and Kendra Ross, the Directors of the Company take a hands-on role in the day to day operations of DUO NZ Ltd, both in management and account management.
Our Mission
At DUO service excellence is our priority. We continue to achieve this by:
- Fostering secure and committed long-term channels of supply with Vendors who are as dedicated to excellence in quality as we are.
- Ensuring close working partnerships with those suppliers.
- Identifying customer requirements and being committed to exceeding their expectations. In working with our customers we, will provide a professional and friendly service that is flexible and efficient at all times.
- Providing comprehensive up-to-date product, pricing and support information, and reliable, prompt supply of product and services.
- Taking an innovative approach to distribution.
- Providing the highest levels of pre-and-post product support to our customers.